JNUC2022: Improve and Secure User Experiences in the Modern Workplace

Jamf Software Improves Device and Workplace Security

Trusted access simplifies the user experience while protecting organizations, said Michael Devins, product manager at Jamf. He spoke on new ways Jamf helps organizations identify and protect against threats, even when employees are working remotely.

“Jamf Private Access couldn’t have come at a better time,” Devins said. “Private Access is purpose-built for Mac and mobile devices, offering seamless remote access to work apps that’s always on and never in the way.”

To highlight the security capabilities of the software, Devins pointed out the 122,000 zero-day phishing attempts Jamf blocked in the past year. He emphasized the work of machine learning technology and a team of threat analysts.

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Other product highlights in this year’s JNUC keynote included the use of personal devices as security badges for office access.

“If you really stop and think about it, there are so many potential security vulnerabilities in being able to get into all of our offices with badges like this,” Hager said, holding up a white plastic security badge. “Especially in a hybrid environment, where it’s no longer muscle memory to grab your badge every day, our phones are always with us.”

Users who are logged in to their iCloud enterprise account can use the Jamf self-service platform to add their work badge directly to their Apple Wallet. This ensures it’s always with them and less likely to fall into the wrong hands.

Jamf isn’t the only company making strides in its security measures. Jeremy Butcher, enterprise and education product marketing manager at Apple, shared the ways his company is approaching security.

“Every year, we’re focusing on management, security and identity,” Butcher said.

Unlocking Effectiveness with BYOD Enrollment and Management

Hager also spoke in the JNUC 2022 keynote session about updates to the BYOD experience and the ways his team is “transforming the iPhone into a key that unlocks effectiveness.”

Linh Lam, Jamf’s CIO, demonstrated an employee onboarding experience in which she logged in to an additional iCloud account for work on her personal device. She demonstrated how this enabled her to access work-specific applications on her device, check her work email and even have her work number on her personal phone if she wished.

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Throughout the demonstration, Lam emphasized that the work accounts and applications were completely secure, while the personal accounts and applications were completely private. This works because personal apps are downloaded from the App Store, whereas work apps are installed via self-service.

Lam even showed the audience how to toggle to a personal-only view of her phone using Apple’s focus mode. This removes the work apps from view, blocks incoming work mail and can even change the color of the phone’s background so users know at a glance that they’re in personal mode.

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